Privacy Policy
Effective Date:
4/9/2025
Business Name:
Fidato LLC
DBA:
"The Santella Group"
Website:
Contact Number:
212.457.6202
1. Information We Collect:
We collect the following personal information when voluntarily provided by users via our website or SMS communication:
Full NameEmail AddressPhone NumberProperty AddressProperty Details
2. How We Use Your Information:
We use your information to:
Schedule calls and appointmentsRespond to inquiries and provide servicesSend appointment reminders and confirmationsDeliver follow-up communications and service offers
We use GoHighLevel or any other third party we may use to facilitate SMS messaging.
3. How We Protect Your Information:
We implement industry-standard safeguards to protect your personal information from unauthorized access, use, or disclosure. Your data is stored securely and only accessible to authorized personnel.
4. SMS & Mobile Data:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services (such as customer service) is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
We collect SMS opt-in data only to deliver relevant and requested content. You may opt out of receiving SMS messages by replying “STOP” at any time.
5. Updating Your Information:
If your contact details change, you may update them by contacting us via phone call or SMS. Users cannot delete their data, but we will retain it only as long as necessary to fulfill service obligations.
6. Your Consent:
By submitting your information or using our website, you consent to the collection and use of your information as described in this policy.
7. Policy Updates:
We may update this Privacy Policy at any time. Changes will be posted to this page with a revised effective date. Please review periodically.